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1 OPPO will go paperless in their service centres
2 Services Australia to bring digital kiosks, wait tracking to service centres
3 Services Australia to introduce self-service kiosks and track wait times at service centres
4 RAC Sign Deal to Provide Contact Centre Solution for Renault
5 C-K service centres to open their doors again
6 Service NSW opens new centres, rolls out contact tracing app feature
7 Licence Testing To Resume In Regional Victoria
8 Customer Service Offices to Reopen Early
9 Intercom takes on Zendesk
10 Possible COVID-19 exposure on Winnipeg Transit | CTV News
11 GUEST COMMENT WhatsApp Business: Fashion's new runway, storefront and service centre?
12 Bombardier announces leadership appointments at 2 US service centres
13 Council customer services to re-open at Number One Riverside
14 Observe.ai raises $54 million to analyze call center conversations
15 Medallia to Acquire Contact Centre Coaching Automation Platform, Stella Connect
16 Fashion industry alerted to new guidance for trade of animal products
17 Revealed: Travel agent lands fresh Serco Test and Trace work – despite staff training concerns
18 First Cazoo Customer Centre opening "no u-turn" for online car retailer
19 Some HRM customer service centres reopening
20 Western Union plans on proceeding with the expansion of European Regional Operational Center in Vilnius
21 One in four credit-cardholders couldn't make payments in May and June, survey says
22 Why Apple opening its online store in India this month is a big deal
23 City of Joburg hosts series of open days to deal with billing queries
24 Demonstrators in Bude appeal for Government intervention to save their leisure centre
25 City of Jobug reopens customer service centres
26 Shropshire Council hopes to open drop-in shops in Oswestry and across the county
27 Samsung now offering customer care service through WhatsApp for quick, contactless support
28 Route Mobile’s Rs 600 Cr IPO: Going public in a pandemic
29 Safaricom, Airtel face fines for delaying customer care calls
30 Samsung Galaxy Z Fold 2 buyers in India to get Z Premier customer service
31 Trai directs telcos to be more transparent with tariff disclosures
32 Seagate goes big with 18TB drives
33 Suffering John Lewis stands at a crossroads on the high street
34 East Riding libraries and Customer Service Centres set to reopen
35 Council's customer service centres to re-open next week
36 MMC asks residents for patience when visiting City's customer service centres
37 Restaurants allow dine-in, locals complain
38 Jobs created as online car retailer Cazoo opens first UK customer centre in Manchester
39 Council's customer service centres closed to the public
40 IPO : Issues Open Now >> Computer Age Management Services Ltd : NA
41 What's open and closed in Ottawa on Labour Day 2020
42 ROGER TAYLOR: Sobeys expands curbside pickup to Halifax area
43 Contact Center Customer Service Best Practices In The Face Of COVID-19: Customer Experience Consultants Share Call Center Customer Experience Trends And Advice
44 BT's Bangor customer service centre set for major redevelopment
45 Will Customer Service & Experience be changed by COVID-19?
46 Avoiding Call Centre Crisis in the Time of COVID-19
47 Revenue Customer Service Centres closed with immediate effect
48 Bucher Municipal strengthens its leading market position in Oceania With acquisition of Spoutvac
49 Britain’s call centres are overwhelmed and overhauling how they work
50 The ‘New Normal’: Contact Centres and Remote Working
51 WASA reopens all but one of its customer service centres
52 The Top 5 Strategic Contact Center Trends That Will Impact Customer Service in 2020
53 QLM Life and Medical Insurance Company expands global medical network
54 Multiple COVID-19 exposures on Winnipeg Transit | CTV News
55 Amazon opens two new fulfilment centres in Hyderabad ahead of festive season
56 Some Disney+ Customer Service Centres Closed Due To Coronavirus
57 Haverfordwest and Pembroke Dock customer service centres closed
58 More WASA customer service centres open
59 Abu Dhabi Municipality selects Huawei as digitalisation partner
60 Joburg service centres hit by Covid-19
61 City of Joburg closes customer service centres amidst the COVID-19 outbreak
62 Supporting Customer Service Through the Coronavirus Crisis
63 Face masks must be worn at libraries, museums, and customer service centres
64 Georges River Council reopens customer service centres and resumes parking enforcement
65 How Voice Analytics Can Improve Your Customer Service
66 Qatar- QLM Life and Medical Insurance Company expands global medical network
67 City of Joburg struggles to keep service centres efficiency due to positive Covid-19 cases
68 Gannawarra Shire libraries, playgrounds and customer service centres to close
69 VicRoads customer service centres, tests scaled back for coronavirus risk
70 Mobile phones, PC companies ready with virtual service centres to assist customers
71 Hearing Australia strikes digital transformation deal with DXC
72 Customer Service Centre opens again
73 Transpo closes customer service centres, construction continues
74 Coronavirus vs the Contact Center – What Next?
75 Samsung Takes to WhatsApp to Offer Contactless Customer Service: Here's How to Register
76 COVER STORY: Contact Centres in the era of COVID-19
77 Council closes customer service centres
78 Council customer service centres, libraries and more to open from Monday
79 Here’s how the East Riding of Yorkshire Council’s libraries and customer services are working to keep people safe
80 Covid-19 impairs efficiency of Customer Service Centres
81 Press 1 for frustration: Customers run into record phone waits as companies grapple with worker safety
82 Contact Centre Stars of the Future
83 Venues required to enforce rule of 6, NHS QR code posters and contact logs
84 Strathbogie Shire Council's Nagambie customer service centre re-opens
85 Customer Service Amid a Pandemic: The Good, Bad and the Ugly
86 Routeco restructure in UK to four Customer Service Centres
87 COVID-19: TransLink minor service reductions; in-person customer service centre closures
88 Touch 'n Go closes RFID Fitment Centres and its customer service centres
89 Referrals Kickbacks: How doctors,diagnostic centres defraud patients
90 WASA reopens two more service centres
91 How Contact Centers are Responding to the COVID-19 Crisis
92 Hyundai expects sales to remain robust with Creta, Venue leading charge
93 EY Entrepreneur of the Year awards: meet four industry finalists
94 The Assam Tribune Online
95 Halfords deploys tech to support customer service centres
96 SEB customers must comply with SOP at customer service centres
97 Campaspe Shire to shut service centres due to COVID regulations
98 Why everyone is stuck on hold with customer service in quarantine
99 Renault welcomes back customers: Opens office and select dealerships and service centres
100 Taking Your Contact Centre Remote: Easier Than You Think